After graduating from Colorado State University, Kirsten earned her Master of Public Administration at Edwin O. Stene School of Public Affairs and Administration at the University of Kansas.
Kirsten began her local government career in Baltimore City’s Bureau of the Budget and Management Research, where she managed the City’s public safety portfolio of $570M, served as a leader in the City’s Outcome Budgeting process and transformed the way Baltimore engaged the community around budget decisions. In 2016 Kirsten took on the role Government Innovations Analyst, where she managed Baltimore’s Lean Government and Innovation Fund programs, supporting City agencies in process improvement and managing a revolving loan fund used for one-time investments that lead to improved results, increased revenue and/or reduced operating costs for the City.
Kirsten received the Medallion for Meritorious Service Award from Mayor Stephanie Rawlings-Blake for her public service to Baltimore residents through commitment to ensuring the quality and efficiency of City services with innovation and process improvement.
Prior to returning to Colorado, Kirsten served as the Director of Continuous Improvement for Baltimore Mayor Catherine E. Pugh, working to foster a citywide culture of creative thinking and shared leadership.
Kirsten currently serves as a Process Improvement Specialist for the City of Fort Collins, CO. In this role, she supports employees as they learn how apply Lean tools to solve problems and make improvements to City services.